TERMS &
CONDITIONS.

You and us

These Terms & Conditions (the “Terms”, also referred to as our Terms of Service) form a binding agreement between you and D2C HOLDINGS LLC (“Down2Chill”, “we”, “us”). They apply to the Down2Chill mobile apps for iOS and Android, the down2chill.com website, the browser-based invite pages, and anything else we operate that links to this page — together, the “Service”.

By creating an account, or by otherwise using the Service, you accept these Terms. If you do not agree to them, do not use Down2Chill.

Our Privacy Policy and our Child Safety policy are part of this agreement and are incorporated into it by reference.

Who can use Down2Chill

You may use the Service only if all of the following are true:

• You are at least 13 years old, and old enough in your own country to consent to online services — 16 in much of the EEA unless local law sets a lower age.
• If you are under the age of majority where you live, a parent or legal guardian has read these Terms and agrees to them on your behalf.
• You have the legal capacity to enter into a binding contract, and you are not barred from using the Service under the laws of your country.
• We have not previously terminated your account for breaking these Terms.

You are responsible for making sure your use of Down2Chill is lawful where you are.

Keeping your account yours

• Give us accurate information when you sign up, and keep it current — particularly your date of birth and your contact details.
• Your account is yours alone. Do not share it, sell it, transfer it, or let anyone else use it.
• Keep your credentials secure. You are responsible for what happens under your account. If you think someone else has access to it, tell us at [email protected] straight away.
• One person, one account. Do not create accounts by automated means, and do not create a new account to get around a suspension.

What you may do with the app

We grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to download and use the Down2Chill app on a device you own or control, and to use the Service, for your own personal, non-commercial purposes, in line with these Terms. All rights not expressly granted here are reserved.

Unless the law expressly says otherwise, and without our written permission, you must not:

• Copy, modify, translate, or create derivative works from the Service.
• Reverse engineer, decompile or disassemble any part of it, or try to extract its source code.
• Rent, lease, lend, sell, sublicense or otherwise commercialise the Service or any access to it.
• Scrape, crawl, harvest or otherwise collect data from the Service by automated means.
• Use bots, scripts or automation to create accounts, send messages, or interact with other users.
• Interfere with the Service, probe it for vulnerabilities outside a good-faith security report, or attempt to gain unauthorised access to any account or system.
• Remove, obscure or alter any copyright, trademark or other proprietary notice.
• Use the Service to build a competing product, or to train a machine-learning model on our content or our users’ content.

What we own

The Service — including the software, the design, the interface, the Down2Chill name and logo, and all associated intellectual property — belongs to D2C HOLDINGS LLC and its licensors, and is protected by copyright, trademark and other laws. Nothing in these Terms transfers any of it to you.

You may not use the Down2Chill name, logo or branding without our prior written permission, except to refer to the Service factually.

The things you post

You keep ownership

Anything you create, post or send through Down2Chill — messages, photos, media, profile details, group names — is “Your Content”, and it stays yours. We do not claim ownership of it.

The permission you give us

To run the Service at all, we need permission to handle Your Content. You therefore grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, transmit, display and adapt Your Content solely for the purpose of operating, securing and improving the Service — for example, delivering a photo to the friend you sent it to, resizing it to fit a screen, backing it up, or scanning it for the child-safety reasons described in our Child Safety policy.

This licence is limited to running Down2Chill. It does not let us sell Your Content, license it to anyone else, or use it in advertising. It ends when you delete the content or close your account, except where the content has already been shared with other users, or where we must retain a copy to comply with the law.

You are responsible for it

You are responsible for Your Content and for the consequences of posting it. By posting it you confirm that you have the rights to do so, and that it does not infringe anyone else’s rights or break any law.

Feedback

If you send us suggestions or ideas about the Service, we may use them freely and without obligation to you. Please do not send us anything you consider confidential.

What you must not post or do

Down2Chill only works if people are decent to each other. The following are prohibited anywhere on the Service, including in profiles, usernames, group names, messages and images:

• Content that is illegal, or that promotes or facilitates illegal activity.
• Sexually explicit or obscene content, and anything that sexualises a minor. Child sexual abuse and exploitation is covered separately and absolutely by our Child Safety policy.
• Violence, threats of violence, or content that incites or glorifies harm to anyone.
• Harassment, bullying, stalking, or repeated unwanted contact.
• Hate speech, or attacks on people based on race, ethnicity, national origin, religion, disability, sex, gender identity, sexual orientation, age, or any other protected characteristic.
• Defamatory or knowingly false content about a real person.
• Impersonating another person, or misrepresenting who you are or who you are affiliated with.
• Sharing someone else’s private information — address, phone number, workplace, location, images — without their consent.
• Spam, scams, phishing, pyramid schemes, or unsolicited commercial messages.
• Malware, or anything designed to damage or disrupt a device, network or system.
• Using the Service’s availability, location or invite features to track, locate, follow or ambush anyone.

If you see something that breaks these rules, report it in the app or email [email protected].

Down2Chill leads to real life

Some sensible habits, which are yours to follow or ignore:

• Only make yourself visible to people you actually know and trust.
• Meet somewhere public the first time, and tell someone else where you are going.
• Do not share your address, financial details or documents with someone you have not met.
• If something feels off, leave. Then block and report the account.

If you are ever in immediate danger, contact your local emergency services first — 911 in the United States, 999 in the United Kingdom, 112 across the EU — and report to us afterwards.

To the fullest extent the law allows, you release D2C HOLDINGS LLC from any claim arising out of your interactions with other users or your attendance at any meeting arranged through the Service.

How the core features work

Your availability status and, if you enable it, your location are shared only with the people you have chosen to be visible to. You control that list, and you can change it or go offline at any time.

Location sharing is optional, requires your device’s permission, and can be revoked at any time in iOS or Android settings. The Service continues to work without it, with reduced functionality. How we handle this data is set out in our Privacy Policy.

Availability, location and delivery of messages depend on your device, your connection and third-party networks. We do not guarantee that any status, invite or message will be delivered, delivered on time, or accurate — do not rely on the Service for anything time-critical or safety-critical.

When rules are broken

We may review, moderate, restrict or remove content, and suspend or terminate accounts, where we reasonably believe these Terms have been broken, where the law requires it, or where doing so is necessary to protect users or the Service. Serious breaches — including anything involving child safety, credible threats, or unlawful activity — may result in immediate and permanent termination without prior notice, and may be reported to law enforcement.

We are not obliged to monitor content, and the fact that something remains on the Service does not mean we have reviewed or approved it.

Where it is reasonable to do so, we will tell you what happened and why. If you believe we have got it wrong, write to [email protected] and a person will review the decision. We will not reinstate an account while a related report is open with law enforcement.

We may also change, suspend or discontinue any part of the Service, or the Service as a whole, at any time. If we discontinue it entirely we will give reasonable notice where we can.

Leaving, and what survives

You can stop using Down2Chill and delete your account at any time, from inside the app or by emailing [email protected]. What happens to your data on deletion is described in our Privacy Policy.

When this agreement ends, for whatever reason, your licence to use the Service ends with it. The following sections survive termination: 06 (Your Content), 05 (What we own), 08 (Meeting people), 14 (Disclaimers), 15 (Limitation of liability), 16 (Indemnity), 17 (Resolving disputes) and 20 (General).

How we handle your information

Our Privacy Policy explains what we collect, why, who ever sees it, and the rights you have over it. It forms part of these Terms. In short: we do not sell your personal information, we do not share it for cross-context behavioural advertising, and we do not show third-party ads in the app.

Things we do not control

The Service relies on third parties — app stores, mapping and infrastructure providers, your mobile network — and may contain links to sites we do not run. We are not responsible for third-party services or content, and their availability is outside our control. Your use of them is governed by their own terms.

What we do not promise

Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you. Nothing here limits any right you have under consumer protection law that cannot be waived by agreement.

The limits on what we owe

These limits apply regardless of the legal theory the claim is based on, and even if we have been advised that such damages were possible. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you. Nothing here excludes liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be excluded.

If your use of the Service causes a claim

You agree to indemnify and hold harmless D2C HOLDINGS LLC and its officers, employees and agents from any claim, demand, loss or expense (including reasonable legal fees) arising out of Your Content, your use of the Service, your breach of these Terms, or your violation of any law or of anyone else’s rights. We will notify you of any such claim and you may take over its defence, provided we may participate with our own counsel at our own expense.

If something goes wrong between us

Talk to us first

Most problems can be solved quickly. Before starting formal proceedings, please email [email protected] with a description of the issue and what you would like us to do. We will do the same for any dispute we raise with you. Both of us agree to try in good faith to resolve it informally for 60 days from that notice.

Governing law

These Terms, and any dispute arising out of them or out of the Service, are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. If you live outside the United States, this does not deprive you of any mandatory protection you have under the law of your own country.

Arbitration and class-action waiver

Where claims are heard

Where a dispute is not subject to arbitration, you and we agree that it will be brought exclusively in the state or federal courts located in the State of Delaware, and both of us consent to the personal jurisdiction of those courts.

Time limit

Any claim relating to the Service must be brought within one year of the events giving rise to it, or it is permanently barred, unless the law where you live does not allow such a limit.

Apple and Google

You must also comply with the terms of the store you downloaded the app from. The following applies in addition to, and prevails over, anything inconsistent in these Terms.

If you downloaded from the Apple App Store

• This agreement is between you and D2C HOLDINGS LLC only, not with Apple. Apple is not responsible for the app or its content.
• Your licence is limited to using the app on any Apple-branded device you own or control, as permitted by the App Store Terms of Service.
• Apple has no obligation to provide maintenance or support for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever.
• D2C HOLDINGS LLC, not Apple, is responsible for addressing any claim relating to the app, including product liability claims, claims that the app fails to conform to a legal requirement, and claims under consumer protection or similar legislation.
• D2C HOLDINGS LLC, not Apple, is responsible for investigating and resolving any third-party claim that the app infringes intellectual property rights.
• You confirm that you are not located in a country subject to a US Government embargo or designated as a “terrorist supporting” country, and that you are not on any US Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and, on your acceptance, will have the right to enforce them against you.

If you downloaded from Google Play

This agreement is between you and D2C HOLDINGS LLC only, not with Google. Google is not responsible for the app or its content, and Google’s Play Terms of Service apply to your download and use of it.

If these terms change

We may update these Terms as the Service changes or as the law requires. We will update the effective date at the top of this page, and where a change materially affects your rights we will give you reasonable notice in the app or by email before it takes effect.

Continuing to use Down2Chill after a change takes effect means you accept the updated Terms. If you do not accept them, stop using the Service and delete your account.

The remaining details

• Entire agreement. These Terms, together with the Privacy Policy and the Child Safety policy, are the whole agreement between you and us about the Service, and replace anything said or written beforehand.
• Severability. If any provision is found unenforceable, it will be limited or removed to the minimum extent necessary, and the rest stays in force.
• No waiver. If we do not enforce a provision straight away, we have not given up the right to enforce it later.
• Assignment. You may not transfer your rights under these Terms. We may assign ours to an affiliate or in connection with a merger, acquisition or sale of assets.
• No agency. Nothing here creates a partnership, joint venture, employment or agency relationship between us.
• Force majeure. Neither of us is liable for a failure to perform caused by events beyond reasonable control.
• Notices. We may contact you in the app, or at the email address on your account. You can reach us at [email protected].
• Language. These Terms are written in English. Any translation is provided for convenience only, and the English version governs.

Questions about these terms

Company

D2C HOLDINGS LLC

App

Down2Chill

Email

[email protected]

Effective date

27 August 2026